This assignment does not require an introduction, summary, or any citation.
Use the following format to respond:
Include your Name, Course Name, and Section at the top of the page
Font Arial, size 12
Maximum of two pages
Please provide a well written, proof-read, error-free
Please use your own words
10 marks – for grammar, spelling, mechanics, and quality of writing
Please respond to the following five questions with each answer being no more than 250 words:
What were your five key learnings from this workshop? What was your most surprising insight from the CJM session? (10 marks)
Describe an experience you would like to map based on something that happened to you during the last 12 months. (10 marks)
How would you start to implement the CX Hypothesis your team created during the exercise? (10 marks)
What would you like to add to this CJM Workshop? (5 marks)
What activity of the workshop would you have liked more inputs on? (5 marks)